Shipping Information

So our customers can get the e-liquids and hardware they are after, no matter their location, VAPELAB offers shipping throughout New Zealand and Australia.

We also have free shipping on all NZ orders over $20, and free Australia DHL shipping on all orders over $90!

Although the team here at VAPELAB prioritises getting your order out to you as soon as possible, once your package leaves our store it is in the hands of the courier and we can not promise your package will arrive at the expected time. For more information on shipping, please read the information below.


New Zealand Domestic

Non-rural locations delivery is typically next business day, place your order before 2pm to receive your order the following business day. Rural deliveries usually take 2-3 business days.

If you need your goods for the weekend, Saturday delivery is available at a small additional cost. 

Shipments are trackable with New Zealand Post and require signature on delivery.

NZ Post / Courier Post Parcel Leave authority and Authority to Leave:

By giving authority for the courier to sign for and leave your parcel, you also acknowledge that NZ Post and VAPELAB will not be liable in any way for any loss or damage to the parcel left at the address in accordance with your instructions. This means it's up to you to ensure the location you have specified is safe and secure.


Australia Standard

Depending on location delivery is typically 3-7 business days. Shipments are trackable and require signature on delivery.

Our standard service shipments to Sydney, Melbourne, Brisbane and Adelaide metro typically take 3-6 business days. Canberra, Hobart, Darwin and Perth metro typically take 4-7 business days.

Add an additional day or two for regional areas. During busy periods such as late December these transit times are increased due to the large volume freight carriers are processing.