Shipping Information

New Zealand Shipping Options

VAPELAB offers free shipping options on NZ orders (excl. Rural delivery) and as long as your order is placed prior to 2pm, there is a pretty good chance you’ll receive it the next business day!

If you need your vape gear by the weekend, Saturday delivery is available to New Zealand customers for a small additional cost. 

Same day dispatch:

Same day dispatch is guaranteed on all orders placed prior to 2pm NZT (excluding public holidays and weekends). If you miss this deadline, there is a good chance your order may still be dispatched on the same day if it is placed before the NZ Post courier makes their regular pick up (usually around 4-5pm). Otherwise, your order will be dispatched on the next business day. 

See below for our freight costs and free shipping thresholds; 

Standard overnight courier - NZ Post (excl. Rural delivery):

Order total

Freight cost

$0.00 - $39.99

$3.90

$40.00 and over

FREE

Saturday delivery - NZ Post (excl. Rural delivery):

Order total

Freight cost

$0.00 - $59.99

$7.90

$60.00 and over

FREE

Rural delivery (1-2 days) - NZ Post:

Order total

Freight cost

$0.00 - $59.99

$6.90

$60.00 and over

FREE

Track your order online with NZ Post here

Check current NZ Post domestic shipping delays here

From July 1 2021, NZ Post/Courier Post will require an age-restricted R18 sticker to be applied to all courier parcels containing vape related products.

This R18 sticker indicates to your courier driver that the contents of your parcel are intended for persons 18+. As a result, your courier driver may ask to see your ID upon delivery to verify your age. This means you will no longer be able to give your courier driver authority to leave your parcel.

Australia Shipping Options

We have two shipping methods available for our Australian friends across the ditch, DHL Express and NZ Post Tracked Economy. All shipments are trackable and require a signature upon delivery. 

DHL Express:

DHL Express is our fastest freight service to Australia with orders typically arriving within 1-3 business days. Due to delays caused by the Omicron outbreak in NZ, your order may not arrive as quickly as it has in the past, please anticipate a 1-2 business day delay. 

Please note that a valid nicotine prescription is required before any products containing nicotine can be shipped with DHL. For more information on nicotine prescriptions including how to obtain a nicotine prescription, please read here

Order total

Freight cost

$0.00 - $109.99

$25.00

$110 and over

FREE

Tracked Economy - NZ Post:

NZ Post’s Tracked Economy service is slightly slower compared to DHL Express, typically your order should arrive within 5-7 business days. When purchasing vape products containing nicotine, you will not be required to supply a valid nicotine prescription if you have selected the NZ Post Tracked Economy shipping option. 

Due to the Omicron outbreak in NZ we are aware of some delays affecting NZ Post’s international shipments, please anticipate a 7-10 business day delay. 

You can check NZ Post international shipping delays here

Order total

Freight cost

$0.00 - $69.99

$16.00

$70.00 and over 

FREE

International Shipping Options

We offer international shipping to almost all countries but please check your local importation laws for nicotine vaping products before placing an order. Shipping times will vary depending on your location. 

Unlike our other shipping options, international freight costs are calculated based on weight;

DHL Express:

Weight

Freight cost

0.00kg - 0.99kg

$59.00

1.00kg - 1.99kg 

$64.00